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Roles and Responsibilities :
- Develop a deep level of understanding and knowledge of the entire product and processes • Address queries regarding the product and service in a timely and accurate way via phone, email or chat
- Support the customer during their journeys
- Meet response time for queries in support
- Interact with internal and external teams to ensure quick resolution of customer issues • Drive customer retention by delivering extraordinary experience
- Understand pain points of customers and communicate effective solutions to improve overall health & wellbeing.
Experience and Qualifications :
- Freshers Or At least 6 months of experience in customer service/support on voice call
- Good command of English & Hindi
Job Type: Permanent
Salary: ₹200,000.00 - ₹250,000.00 per year
Benefits:
- Provident Fund
Schedule:
- Morning shift
Supplemental pay types:
- Yearly bonus
Application Question(s):
- Do you belong to Mumbai, then only apply ?
- Having 6months of experiences in Customer Support or sales , then only apply ?
Speak with the employer
+91 7411773002
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