Below are the Job description, skills and other details required.
Ticketing Agent Job Duties
- Answer customer inquiries for International / Domestic ticket in a prompt, professional, and courteous manner.
- Assist customers with ticket purchases, changes, refunds etc.
- Scheduling flights based on customer needs and available flights.
- Collecting payment from customers for airline tickets and co-ordination with accounts
- Entering customer information into a computer system to issue tickets or update records.
- Explaining airport rules and procedures to passengers prior to boarding flights.
- Processing boarding passes and checking identification of passengers prior to travel.
Required Skills and Qualifications
- Diploma / Degree in IATA for ticketing and fares.
- Minimum 2 years experience in ticketing.
- Excellent communication skills
- Ability to work well under pressure and multitask in a fast-paced environment
- Basic math skills
- Proficiency with computers and Microsoft Office applications
Salary : Salary will best in the market and also depend on the level of education and experience.
Job Type: Full-time
Salary: ₹30,000.00 - ₹40,000.00 per month
Schedule:
- Day shift
- Fixed shift
Experience:
- total work: 3 years (Required)
Language:
- English (Preferred)
Speak with the employer
+91 9833550404
$ads={1}
$ads={2}